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Chole B - Privacy Policy

This Privacy Policy explains how Omu Labs processes information in Chole B, including chat, photos, AI image generation, accounts, subscriptions, and technical data.

1. Scope and controller
This Privacy Policy explains how Omu Labs processes personal data when you use Chole B. It applies to chats, preferences, photos, faces and likenesses, prompts, generated images, account data, subscription records, policy acceptances, and technical data. Contact us at email@omulabs.co.
2. Information we collect
We may process messages, conversation history, saved memories, language and notification preferences, prompts, uploaded photos, generated images, device identifiers, locale, app version, account identifiers, authentication tokens, purchase entitlement data, policy acceptance records, and request, error, and security logs.
3. How we use information
We use information to provide and personalize chat and image features; process uploads and generations; authenticate users; provide subscriptions; enforce usage limits; maintain security; prevent abuse; troubleshoot; respond to support requests; comply with law; and improve Chole B.
4. AI provider disclosure
Chole B may use AI model providers including OpenAI, BytePlus, and Alibaba. When a feature uses an AI provider, relevant prompts, chat content, photos, reference assets, settings, or generated results may be sent to that provider only as needed to process your request and protect the service. Specific models and providers may change.
5. Photos, faces, and generated images
For image requests, we process your prompt, selected image type, Chole reference assets, and any photo you choose to upload. We do not use uploaded photos to authenticate or determine a person’s real-world identity. We do not sell uploaded or generated images and do not use them to train our own general-purpose AI models without separate explicit opt-in consent.
6. Service providers and sharing
We use Supabase for authentication, database, Edge Functions, and private storage; OpenAI, BytePlus, and Alibaba for AI capabilities; and Apple for App Store distribution and purchases. We may also disclose information to professional advisers, authorities, or others where required by law or necessary to protect rights, safety, and security.
7. Retention and deletion
We retain information only for as long as reasonably necessary for the purposes described here, including service delivery, security, fraud prevention, billing, legal obligations, dispute resolution, and backups. Deleting content or an account removes active data where technically feasible, subject to lawful retention needs.
8. International processing and security
Information may be processed in countries where we or our providers operate. We use reasonable safeguards including encryption in transit, access controls, private storage, and expiring signed links. No system is completely secure, and you should not submit information you do not want processed by the service.
9. Apple purchases and notifications
Apple processes App Store payments. We may receive product identifiers, transaction identifiers, entitlement status, renewal or expiry details, refunds, revocations, and grace-period information, but not full payment-card numbers. If you enable notifications, we process your notification preferences and device token to send requested service messages.
10. Your rights
Depending on your location, you may have rights to access, correct, delete, restrict, object to, or export certain personal data, and to withdraw consent where processing relies on consent. To make a request, contact email@omulabs.co. We may need to verify your request and may retain limited data where law permits or requires.
11. Children
Chole B is not intended for children. Do not submit a child’s information, photo, face, or likeness to the service. If you believe a child has provided personal data, contact us so we can investigate and take appropriate action.
12. Changes and contact
We may update this Privacy Policy as our service, providers, and legal obligations change. Material updates may require renewed acceptance before further image generation. Privacy questions or complaints: email@omulabs.co.